Privacy policy

At The Muffin House, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, contact number, email address, billing and delivery addresses, and payment details provided during order placement.

Non-Personal Information: Browser type, device details, IP address, and browsing activity, collected automatically through cookies and analytics tools.

Communication Data: Information shared through customer service interactions, feedback, or marketing sign-ups.

2. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

Processing and fulfilling your orders.

Providing order updates, delivery confirmations, and customer support.

Improving our website, products, and user experience.

Sending promotional offers, updates, or festive campaigns (only if you have opted in).

Complying with legal obligations and preventing fraudulent activity.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, encrypted gateways compliant with industry standards.

However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited data only with:

Trusted service providers involved in payment processing, delivery, and order fulfillment.

Legal authorities, if required by law or to protect our legal rights.

All third parties are obligated to maintain the confidentiality and security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve functionality. You can modify your browser settings to disable cookies, though this may limit certain features of our site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

Access and review the personal data we hold about you.

Request correction or deletion of inaccurate or outdated information.

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact our support team at [Insert Email ID].

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact: